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Broadband Product Guide
Product Guide
(pdf) 3MB


  

Request Form - CM100IP Firmware Upgrade

Version 2.13

This program allows the users to upgrade their CM100IP firmware to Version 2.13. You may check the current firmware version simply by pressing the SHIFT button then the MENU button on the unit's keyboard. Go to the GENERAL Icon and press Enter. The version number is located at the top of the General Setup to the right of the "Firmware Revision:" subtitle.

Please complete the following form so that you can be notified when other new firmware releases become available (the survey is optional).


First name  
Last name  
Title  
Company  
Street  
City  
State/Province  
Zip/Postal Code  
Country  
Telephone  
Fax  
e-Mail  
Current Firmware Version  
Serial Number  
WWW URL  

Product Interest (in the future)

CE4000 Cable Explorer TDR
CR1200R Digital Signal Analyzer
Please have a sales representative call to arrange a demo.

Note: Your feedback is very important to us! Please take a moment to complete the following survey form. We use this data to continuously improve both our products and services.

My unit was received in good condition:
strongly agree agree disagree strongly disagree


Overall, I find the product to be:
outstanding excellent good OK poor

The test set's accessories are:
outstanding excellent good OK poor

The user manual is:
outstanding excellent good OK poor

Customer Service is:
outstanding excellent good OK poor N/A

Factory sales personnel are:
outstanding excellent good OK poor N/A

My local sales rep is:
outstanding excellent good OK poor N/A

The software's reliability is:
outstanding excellent good OK poor N/A

The product is:
better than the same as worse than my expectations.

If I had to do it again, I
would would not purchase the product.

My favorite feature is: 


The things I most dislike are: 

Please give us any other comments you have on our products, our service, or this Web site:
 

Please contact me to resolve outstanding satisfaction issues.  

Thanks!


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