Clear Market Leadership
Sunrise Telecom is a market-leading provider of test, monitoring, and workflow management solutions primarily for cable, telecom, and wireless operators. Our broad portfolio of feature-rich, easy-to-use products enable our customers to deliver premium voice, video, data and next-generation digital multimedia services faster, cheaper and with better quality than their competition. As a testament to our leadership, over 200,000 of our test units have been deployed by 2,000+ customers across 65 countries.
Renowned Product Innovation
Since our inception 20 years ago, Sunrise Telecom has set the industry pace in product and technology innovation. So how do we do it? First, we constantly listen to customers. For example, this led to our pioneering breakthroughs in ultra-compact form factors, resulting in the industry’s first modular, multi-service test sets for everyday field use. Second, we keenly watch how customers use our products. In this way, we created automated and intuitive user interfaces so our test sets are the industry’s easiest to use. Third, we encourage thinking differently. As an example, we looked at whole new ways to increase our customer’s productivity and introduced the industry’s first workflow management systems to increase workforce and asset productivity. Many of these innovations led to patents, of which we have over 30 granted or pending.
Proven Field Dependability
Sunrise Telecom has earned a reputation for well-built test sets that stand up to the rigors of daily field use. We have proven this reliability over many years of real-world deployments across a variety of products and applications. The basis of this dependability is two-fold. First, we maintain full control of our manufacturing operations so they can work with our development teams and design for ruggedness and durability from the start. Second, we invest more into product testing than others in the industry, so our products are more rigorously tested before they are released.
Broad Global Presence
Sunrise Telecom is a global organization, distributing its products through a combination of a direct sales force and a worldwide network of channel partners. To support our customers across the globe, we’ve established regional centers for technical support and service for Europe, Middle East, Africa, Asia-Pac, and the Americas. Headquartered in San Jose, California, Sunrise Telecom is expanding its development and manufacturing facilities across the North America and Asia.
Customer Centered Culture
Sunrise Telecom maintains its market leadership with a company-wide culture that always puts the customer first. From our veteran management team to the service reps who take your phone call, everyone at Sunrise Telecom is measured for delivering total customer satisfaction. Moreover, we’re the industry’s first to have an executive solely in charge of customer experience. And when it comes to test technology and process expertise, nobody has a deeper team than Sunrise Telecom. Our advice and support is unrivaled because we keep our focus and stick to what we’re best at.