고객 서비스
수리/RMA 요청
제품 등록
시리얼 번호 검색
자료실

Home > 고객지원 > Technical 고객지원

Support

고객지원

고객만족이 당사의 최우선입니다. 당사는 최고 품질의 제품을 제공하며, 제품 판매 이후에도 기술교육, 문제해결, 유지보수를 통해서 지속적으로 지원을 하고 있습니다. 우리의 목표는 고객만족입니다.

제품 수리와 업그레이드를 지원하며, 어떠한 질문에도 응답하고, 제품 작동 문제의 해결을 도와주기 위해 우리 고객서비스 팀에는 전문적인 지식을 가진 엔지니어링들이 근무하고 있습니다. 우리의 엔지니어링들은 당신의 파트너입니다.


 Update
 CM2800 New Firmware Update
 
Case Monitoring - Click here for self service case monitoring.
 

Customer satisfaction is our top priority. We deliver high quality products and then follow up with ongoing post sales support from technical training, troubleshooting, and product maintenance. Our goal is your satisfaction, plain and simple.

Our customer service team is staffed with a dedicated group of support engineers with the expertise to assist you with product repairs and upgrades, to answer any questions, and to help troubleshoot operations. They're your partners in testing.

Standard technical support is available Monday through Friday, 5:00 AM- 5:00 PM Pacific Standard Time.

Urgent technical support is available by telephone 7 days a week, 24 hours a day. Follow the voice prompts to page a specialist.

Reach Technical Support:


Web             Technical Support Request

Phone  

Toll Free: 1-800-701-5208
Tel: +1 (408) 360-2200


Email  

Telecom/Broadband Products     support@sunrisetelecom.com

 

 

© Copyright 1991-2012 Sunrise Telecom Incorporated. All Rights Reserved. Users of this site agree to be bound by Sunrise Telecom Incorporated User Agreement, Trademarks Guidelines, and Privacy Policy. This Web site is subject to change without notice. All other products and company names are trademarks of their respective corporations. [USA]