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Home > Support > Technical Support

Support


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Customer satisfaction is our top priority. We deliver high quality products and then follow up with ongoing post sales support from technical training, troubleshooting, and product maintenance. Our goal is your satisfaction, plain and simple.

Our customer service team is staffed with a dedicated group of support engineers with the expertise to assist you with product repairs and upgrades, to answer any questions, and to help troubleshoot operations. They're your partners in testing.

Standard technical support is available Monday through Friday, 5:00 AM- 5:00 PM Pacific Standard Time.

Urgent technical support is available by telephone 7days a week, 24 hours a day. Follow the voice prompts to page a specialist.

Reach Technical Support:


Web             Technical Support Request

Phone  

Toll Free: 1-800-701-5208
Tel: +1 (408) 360-2200


Email  

Telecom Product         support@sunrisetelecom.com
Broadband Product     catvsupport@sunrisetelecom.com

 

 

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